Patients

UPMC Cole accepts Highmark Insurance

Health care relationships change. However, changes in the agreement between Highmark and UPMC in the greater Pittsburgh and Erie areas will not affect the relationship between UPMC Cole and Highmark in northcentral PA. This includes Cole Memorial Medical Group clinics and specialty offices, Home Health and Hospice, Skilled Nursing and Rehabilitation, and the Patterson Cancer Center.

Learn more about in-network access to UPMC hospitals for Highmark members.

We are always here

Have questions or concerns? Call our help line at 1.833.879.5015.

Pay your bill

Pay your bill online.

 

  • Main and hospital bills: 814.274.5500
  • Physician office bills: 814.274.5502
  • Fax: 814.274.0243

Patient Financial Services submits claims to a patient's insurance and follows up until the claim is resolved. We also serve as a resource for patients, guarantors, insurance companies, etc. Individuals can call or come in to discuss billing issues, insurance payment issues and information, our charity policy for hospital services, or our sliding fee program for physician services.

All applications for sliding fee and/or charity care should be sent to the following address:

UPMC Cole
Customer Service
Patient Financial Services
1001 E. Second St.
Coudersport, PA 16915

Physician office sliding fee information

Sliding Fee Allowance Limits
Sliding Fee Application Form

Hospital services financial assistance information

When applying for the financial assistance program for hospital-based services, the following requirements are needed to process your application: denial letter from Pennsylvania Medical Assistance, proof of income for the past six months; and pay stubs, bank statements, unemployment and social security statements or records, etc., along with the completed financial assistance application.

Federal Poverty Guideline

Financial Assistance Policy 
Financial Assistance Application
Financial Assistance Income Guidelines

Accepted Health Insurance Plans

Plain Language Summary of Hospital Financial Assistance Policy (FAP)

PA health insurance companies: PaHealthOptions.com.

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